Privacy policy
Grahavi is an astrology app run by Vedic Destined (@astrovedic_destined), Chennai, India. This policy explains what we collect when you use the app, why, and the choices you have. It is written to meet India's Digital Personal Data Protection Act, 2023.
What we collect
| Information | Why we need it |
|---|---|
| Mobile number | To sign you in with an OTP and to keep one account per number |
| Name | To show your profile |
| Date, time and place of birth (with its latitude, longitude and time zone) | To calculate your birth chart, transits and dasa |
| Email address (optional – only if you add it) | To send your payment receipts and Family Pass renewal reminders. You can change or remove it any time in Profile. |
| Preferred language | To show the app in your language |
| Date and time you gave consent | To record your agreement to this policy |
| How many Prasanna questions you asked in the last 24 hours | To apply the daily question limit |
| Referral code you entered, and who referred you (only if you entered a code) | To give the person who referred you their renewal discount. They see your first name, whether your Family Pass is active, and whether it was used for their renewal – nothing else. |
| A one-way, keyed code made from your mobile number (only if you entered a referral code) | So the same number can be referred only once. The number itself cannot be read back from it. |
| Messages you send through “Contact support” (with your name, mobile number and the app language) | To answer you and fix the problem |
We do not store the Prasanna questions you ask or the numbers you pick on our servers. A short list of your recent questions is kept only on your own device so the app can show your earlier answer.
Where it is stored
Your account and profile are stored with Google Firebase (Authentication and Cloud Firestore). The OTP text message is sent through Firebase's SMS service. Your chart calculations run on your own phone or computer; your birth details are not sent anywhere else.
Who we share it with
- We do not sell your personal data, and we do not share it for advertising.
- Google Firebase processes it on our behalf to run sign-in and the database.
- Google Analytics receives usage counts only if you accept analytics cookies (see below).
- We will disclose information only if Indian law requires it.
Analytics and cookies
We use Google Analytics 4 (Google LLC) to understand which pages and features are used, so we can improve the app. It is loaded only after you tap Accept on the cookie banner; if you tap No thanks, nothing is loaded from Google Analytics and no analytics cookies are set. When you accept, Google Analytics sets cookies (_ga, _ga_…) and receives page views and a few app events: opening the app, starting and finishing sign-up, opening the Report Store, starting a payment and a completed purchase (which item and its price), and asking a question, together with the app language. We never send your name, mobile number, birth details or the questions you ask. Google signals and advertising features are switched off, and Google Analytics does not store IP addresses. Analytics data is kept for at most 14 months. You can change your choice at any time: in the app, account menu → Cookie settings; on our home page, Cookie settings at the bottom. Saying no later also deletes the analytics cookies on that device.
How long we keep it
- Your profile is kept while your account is open.
- When you delete your account, your name, birth details and question count are erased.
- Support messages are kept while we deal with them and for our records afterwards; ask us and we will delete them.
- Referral records are kept so a discount is given only once. If you close your account, the person who referred you sees “Account closed” instead of your name.
- When you close your account we keep only your mobile number and the date of closing, for 90 days, to stop the same number from repeatedly taking the free plan. You agree to this when you sign up. After 90 days both are erased automatically and the number can sign up afresh. If you want it re-opened sooner, email us.
Your rights
- See your data: your profile is shown in the app; ask us for a copy at any time.
- Correct it: you can correct your birth details once within 24 hours of signing up. After that, message us and we will correct genuine mistakes.
- Erase it: use “Delete my account” in the app, or ask us.
- Withdraw consent: deleting your account withdraws it.
- Complain: contact us first (below). If you are not satisfied, you may approach the Data Protection Board of India.
On your device
The app saves your language, chart style (South or North Indian) and recent Prasanna questions in your browser's storage. It does not use advertising cookies or trackers.
Age
Grahavi is meant for people aged 18 and over.
Contact and grievances
Vedic Destined (@astrovedic_destined), Chennai, India
Email: astro@vedicdestined.com
We aim to reply within 7 days.
Changes
If we change this policy, we will update the date above and show a notice in the app.